Privacy Policy
Effective October 20, 2026
Otto (ottofixit.com) is operated by Mandil Media Group LLC ("Otto", "we", "us"). This policy explains what we collect when you use our website, our free repair estimate tool, our forms, our emails and our text messages, and what we do with it.
What we collect
- Photos and estimates. The photos of vehicle damage you upload and the estimate we produce from them.
- Information you give us. Such as your name, email, phone number, ZIP code, vehicle, and answers you choose to give about your accident, injuries or insurance.
- Calls and messages. If you call a shop using a number on our site, we receive the call details (your number, the time and length of the call). We keep the emails and text messages you exchange with us.
- Device and usage data. Pages viewed, clicks, approximate location, browser and device type, and advertising identifiers, collected with cookies and similar tools (for example Google Analytics and Google Ads).
How we use it
- To give you an estimate and to improve how accurate our estimates are.
- To connect you with what you asked for: a body shop, an attorney, or another service.
- To send you the emails and texts you signed up for, and to answer you when you contact us.
- To understand how our site is used, measure our advertising, and keep the site secure.
Who we share it with
- Body shops. When you ask to be connected with a shop, we send that shop your contact details, vehicle, photos and estimate.
- Partners you choose. When you ask for something a partner provides (for example a free consultation with a personal injury attorney, a vehicle offer, a loan or an insurance quote), we share the information that partner needs with them or their network. We may be paid for these referrals. Under some state laws this counts as a "sale" or "sharing" of personal information. You can opt out at any time (see "Your choices").
- Service providers who help us run Otto (hosting, email and text delivery, analytics), only to provide those services.
- Legal reasons. When the law requires it, or to protect the rights and safety of our users or Otto.
Text messages (SMS)
If you text us, call us, or give us your mobile number and agree to receive texts, we may text you about your request, for example replies to your questions, follow-ups and appointment details. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and opt-in consent collected for text messaging are never shared with or sold to anyone.
See our SMS Terms for details.
Your choices
- Emails: use the unsubscribe link in any email.
- Texts: reply STOP.
- To see, correct or delete the information we hold about you, or to opt out of the sale or sharing of your personal information, email ilan@ottofixit.com. We'll respond within 45 days and won't treat you differently for asking.
- You can block or delete cookies in your browser settings.
How long we keep it
We keep your information while it's needed for the purposes above, including records of your consent that we're legally required to keep, and then delete or anonymize it.
Security
We use reasonable safeguards to protect your information. No system is completely secure.
Children
Otto is not meant for anyone under 18, and we don't knowingly collect information from children.
Changes
We'll post any changes here and update the effective date.
Contact
Mandil Media Group LLC (Otto), 9461 Charleville Blvd #1272, Beverly Hills, CA 90212 · ilan@ottofixit.com